Shipping policy

At Nelson's, we aim to provide our customers with a seamless shopping experience, and this extends to our shipping policy. Our objective is to ensure that your order is delivered to you promptly and efficiently. Please review the details of our shipping policy below.

  1. Shipping Process
    Orders are processed from Monday to Friday within 24 hours and shipped out using Royal Mail 48 Tracked. A tracking number will be provided in your processed order confirmation email, allowing you to monitor the progress of your shipment.

  2. Shipping Costs
    Nelson's offers standard shipping at a cost of £8.99.

  3. Click & Collect
    For your convenience, we also offer a Click & Collect option. Click & Collect orders can be picked up between the hours of 9:00 am and 3:00 pm, Monday through Friday. All orders placed before 2:00 pm can be collected on the same day, allowing you to enjoy your purchase without delay.

  4. Click & Collect Costs
    Click & Collect is free to all customers

Please note that our shipping policy is subject to change without notice. We encourage you to review the policy periodically to stay informed about any updates or modifications.